Thank you for your continued interest in the 2020 PGA Championship.
The PGA of America and the City of San Francisco announced that the 2020 PGA Championship, in which two-time defending champion Brooks Koepka aims for a historic three-peat, will be contested without spectators on-site, August 3-9 at TPC Harding Park in San Francisco.
The decision to play golf’s first men’s major championship of 2020 without spectators was made in coordination with the state of California and city and county of San Francisco, with the health and well-being of all involved as the top priority.
The PGA of America will continue to monitor COVID-19 developments and work in concert with the state of California and San Francisco city and county public health authorities and the Centers for Disease Control & Prevention through Championship Week.
We are both inspired and honored to play on, and in doing so, we will spotlight not only the beauty of TPC Harding Park, but the fortitude of San Francisco and its remarkable people. While the local community cannot be with us physically on-site, we will certainly carry their spirit of resilience and unity with us as we stage our major championship, on their behalf, for all the world to see and enjoy.
For those who have purchased tickets via PGAChampionship.com, an email communication has been distributed identifying the potential steps necessary to complete your refund. Refunds can only be issued to the card used on the original transaction. You may be asked to verify payment information in order to complete the refund request. Further process FAQs can be found within the email communication. Refund responses must be submitted by July 15, 2020.
Please reach out to the ticket support team at email@example.com, or (855) 295-9887, Monday - Friday (8:00am - 5:00pm Arizona Mountain Time).
Once a refund request is successfully submitted, each requestor will be shown a thank-you screen with the date and time stamp of the submission. You will receive an email confirmation when your order has been canceled, within 7-14 days of your refund request. Please allow an additional 3-5 business days after order cancellation for the refund to post to your account. The credit will appear on your card statement as PGA Ticket Sales.
If your ticket was purchased from a secondary market website other than PGAChampionship.com, please contact that site directly. We are unable to process refunds for those tickets.
Please check for your email for a detailed communication to all 2020 PGA Championship volunteers. For remaining questions, please contact us at firstname.lastname@example.org.