Frequently Asked Questions


TICKETING

Q. How many tickets may I purchase within a single order?

A. You may purchase up to eight (8) tickets of any unique ticket type within a single order. To purchase tickets for multiple days, complete your purchase for the first day, then return to the ticket sale link to purchase tickets for the next day of choice. You can do this for both Championship+ and Club PGA tickets.

Q. What types of tickets can I purchase?

A. Ticket types and pricing can be found here.

Q. Will there be a Wanamaker Club Ticket Package?

There will be no Wanamaker Club Ticket Package at the 2024 PGA Championship. Those looking for a private, climate-controlled venue are encouraged to consider Club PGA which is an all inclusive venue on Hole 17 and perfect for entertaining small groups of customers, family, or friends.

Available ticket types and pricing can be found here.

Q. Do you have a policy for juniors?

A. Juniors 15 years of age and younger will be admitted into the PGA Championship grounds for FREE when accompanied by a ticketed adult. Each ticketed adult will be permitted two (2) junior grounds admissions per day at no additional charge. Junior tickets may be picked up onsite at the Admission Sales & Will Call Office at the Championship main entrance on the day of admission. Junior tickets cannot be obtained in advance and will be available regardless of a sellout.

Note: A junior ticket will NOT provide access to any hospitality area at the 2024 PGA Championship.

Q. Do you have a policy for members of the military?

A . To honor the men and women who serve our country in the Armed Forces, the Championship is pleased to offer Active Duty, Retirees*, Reserve, National Guard, and their accompanying guest (limit one) complimentary daily grounds access to the Championship.

Please CLICK HERE to complete an online verification and request process with GovX, where a copy of a Military ID or service verification must be provided in exchange for daily admission.

Following verification, military members will be directed to SeatGeek, to reserve their attendance. Please do this for each day you plan to attend.

*Career-retired with twenty years of qualifying military service and Department of Defense ID.

Q. I registered for Military tickets. How will I receive them?

A . Military Tickets are digital, and will appear in your SeatGeek ticket account on the morning of the event. The military member and accompanied guest must arrive together, with tickets on the same mobile device.

After completing the reservation with SeatGeek, an email confirmation will be sent confirming your daily attendance. If you do not receive this email, please reach out to the championship office.

Military ticket support will be available at the ticket office at the main spectator entrance. Please bring a copy of your Military ID if you need assistance accessing your SeatGeek account.

Junior tickets (15 years of age and younger) may be picked up at the ticket office on the day of the event.

Q. Are tickets personalized? Can I give my ticket to a family member or friend?

A. Tickets may be transferred to another person. However, each ticket may only be scanned at the gate once.

Q. Can I come and go from the PGA Championship with my same ticket?

A. No same-day re-entry is permitted. Once scanned, your ticket is expired.

Q. What is your refund policy?

A. Unless otherwise determined by PGA Tournament Corporation or The PGA of America, in their sole discretion, there shall be no refunds, rainchecks, exchanges or replacements of tickets except as provided for in the following Event Cancellation / Weather Policy outlined in the full Championship ticket terms and conditions.

Q. How will I receive my ticket(s)?

A. All Championship+ and Club PGA tickets will be delivered digitally to the purchaser via email in late April 2024.

Q. I am looking for Official PGA Championship Travel Packages to include tickets, accommodations, and transportation arrangements.

A. Official 2024 PGA Championship ticket, experience, and hotel packages are available now from On Location, the Official Travel Package Provider of the PGA of America. Click here to explore.

Package Options include single and multi-day options to attend the PGA Championship, accommodations, shuttle service to Valhalla Golf Club and dedicated on-site event staff.

Q. How do I make changes to my order?

A. Once an order has been placed, you cannot go back into your account and edit it on your own. If you have made a mistake or would like to edit your order, please contact our support team at pgaofamerica@seatgeek.com, and they can assist you depending on the situation.

Q. I’m not sure if the order I just placed went through. How can I find out if it did? I don’t want to place a duplicate order.

A. If you reached a confirmation page that displayed an order number, or received an order confirmation email, the order was processed correctly. Sometimes order confirmation emails can be delayed up to 2 hours, so if there is any confusion, please contact our support team at pgaofamerica@seatgeek.com, and they will assist you.

Q. Where do I go for ticket purchase support, such as if my order is failing to process or I didn’t get an email order confirmation?

A. Please contact the SeatGeek support team for the PGA of America at 888-601-5229 or via email at pgaofamerica@seatgeek.com for ticket order support. SeatGeek is the Official Ticketing Supplier of the 2024 PGA Championship.

Q. I am looking for a premium, all-inclusive hospitality experience. Is there an option for me?

A. Individual hospitality tickets are available. Click here to learn more.

TRANSPORTATION & PARKING

Q. Where will PGA public parking be located?

A. Public parking will be located at the KY Fair & Expo Center (937 Phillips Ln, Louisville, KY 40209) with shuttles taking you to the course from there.

Q. How much does parking cost?

A. PGA public parking will be available free of charge for all ticketed spectators. Carpooling is strongly encouraged. Public parking will be located at the KY Fair & Expo Center (937 Phillips Ln, Louisville, KY 40209) with shuttles taking you to the course from there.

Q. Can my family members drop me off in the rideshare lot?

A. No public drop off will be available in the rideshare lot.

Q. Will there be pay to park close to the course?

A. No. Public parking will not be available at Valhalla Golf Club or the surrounding area during the Championship.

Q. Will there be public parking at the Parklands across the street?

A. No. Public parking will be located at the KY Fair & Expo Center (937 Phillips Ln, Louisville, KY 40209) with shuttles taking you to the course from there.

Q. Is walking or using an electric scooter to get to the course acceptable?

A. No. Walking or riding an electric scooter on Shelbyville Road will not be permitted.

Q. Will you be providing handicapped parking?

A. Yes. Designated accessible parking for those requiring lift-equipped transportation to the course will be provided. If you have a handicap placard you will be able to use the handicap parking lot and shuttles. The exact location of the handicap parking will be provided in April.

Q. When will the shuttle times/schedule be available?

A. Shuttle schedules will be communicated and published on our website in late April 2024.

Q. Where will shuttles from the general public parking lot be dropped off?

A. All official general public PGA shuttles will be dropped off at Valhalla Golf Club, next to the Main Admissions Gate.

Q. Will I be allowed to bring my stroller on the shuttle from KFEC?

A. Yes. Large items such as a stroller will be stored in a bay under the shuttle during your trip.

Q. Are there hotel shuttles?

A. Please reach out directly to your hotel to see if they are providing shuttle service.

Q. What are the options for larger groups?

A. Gate drop off is only for official PGA shuttles. For all Championship+ ticket holders, you can use a sprinter van as long as it fits in a designated parking spot at the Fair & Expo Center.

Q. Will there be a Mercedes lot across the street like the last PGA?

A. No. Our partnership contracts have changed over the past 10 years and we will not have a dedicated Mercedes Parking lot.

Q. Do volunteers have a dedicated parking lot?

A. Yes. More information will be communicated directly to volunteers.

Q. Do hospitality buyers have a designated parking lot?

A. Yes. More information will be communicated directly to hospitality purchasers.

Q. I am traveling to Louisville, KY for the 2024 PGA Championship. Where can I stay?

A. As the Official Tourism Agency, Louisville Tourism is the authoritative source for information about visiting the Louisville, Kentucky area. We encourage you to visit their website here which contains a multitude of resources for planning your trip.

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