Frequently Asked Questions


TICKETING

Q. When will I receive my tickets?

A. After purchasing. Tickets can be viewed using The PGA Championships App, available in the Apple and Google Play stores. Tickets can also be accessed using the SeatGeek app or website. All mobile ticket barcodes will refresh every few seconds to keep tickets safe and secure.

Q. How do I access my mobile tickets?

A. Tickets can be accessed using The PGA Championships App, available in the Apple and Google Play stores. Tickets can also be accessed using the SeatGeek app or website. All mobile ticket barcodes will refresh every few seconds to keep tickets safe and secure. A PDF or screenshot will not be accepted. Note: For a seamless experience, we recommend ticket holders have the app downloaded and the ticket(s) available on their device before attending.

Q. How do I transfer my mobile tickets?

A. Tickets will become transferable at a later date determined by the PGA. Ticket communications and updates will be sent to the email used to purchase tickets. Tickets can be transferred using The PGA Championships App, available in the Apple and Google Play stores. Tickets can also be accessed by visiting My Tickets on the SeatGeek app or website. Select the tickets you want to send and click Send. Then enter the name, username, email or phone number you are sending tickets to. Click Quantity and select the number of tickets that you want to send and finally tap Send. Linked here is a step by step video.

Q. Can I print my tickets at home?

A. No. Printed tickets will not be accepted at the PGA Championship. If you are having difficulty accessing your mobile ticket on your day of attendance, please have your order number and email address handy and visit the Ticket Office located at the Main Spectator Entrance.

Q. Can I have multiple tickets on the same mobile device?

A. You can view all active tickets in your account using The PGA Championships App, available in the Apple and Google Play stores beginning in mid-April. You can also visit the My Tickets section of the SeatGeek app or website. It is highly encouraged that you transfer a ticket to each member of your party to allow for the easiest entry and access into the Championship.

Q. What if my guests and I are arriving at the Championship separately?

A. If arriving separately, you can transfer a ticket to each member of your party in advance. This will allow you and your guest(s) to arrive at your convenience. Tickets can be transferred using The PGA Championships App, available in the Apple and Google Play stores. Tickets can also be accessed by visiting My Tickets on the SeatGeek app or website. Tap Send next to the tickets you want to share. Enter the recipient’s email or phone number.

Q. What if I purchased tickets from an entity other than the PGA?

A. If your ticket was purchased from a secondary market website other than PGAChampionship.com or SeatGeek, we are unable to assist or verify the authenticity of those tickets. Purchasing from unauthorized third-party sellers is discouraged as any duplicate or fraudulent tickets will be denied from admission. Please only accept tickets from people you know and trust.

Q. I purchased tickets, but can no longer attend. Where can I go to sell my tickets?

A. Tickets can be sold by visiting My Tickets on the SeatGeek app or website. Tap Sell next to the tickets you want to get off your hands. Set your price, sit back and relax.

Q. What if I don’t have a smartphone?

A. A digital ticket is the only form of entry, but if you don’t have access to a smartphone, please visit the Ticket Office near the Main Spectator Entrance with a copy of your order confirmation and a license matching the name on the ticket order.

Q. How many tickets may I purchase within a single order?

A. You may purchase up to eight (8) tickets of any unique ticket type within a single order. To purchase tickets for multiple days, complete your purchase for the first day, then return to the ticket sale link to purchase tickets for the next day of choice.

Q. What types of tickets can I purchase?

A. Ticket types and pricing can be found here.

Q. Will there be a Wanamaker Club Ticket Package?

A. There will be no Wanamaker Club Ticket Package at the 2025 PGA Championship. Those looking for a private, climate-controlled venue are encouraged to reach out to Bryan Robinson at brobinson@pgahq.com to learn more.

Q. Do you have a policy for juniors?

A. Juniors 15 years of age and younger will be admitted into the PGA Championship grounds for FREE when accompanied by a ticketed adult. Each ticketed adult will be permitted two (2) junior grounds admissions per day at no additional charge. Junior tickets may be picked up onsite at the Ticket Office at the Main Spectator Entrance on the day of admission. Junior tickets cannot be obtained in advance and will be available regardless of a sellout.

Note: A junior ticket will NOT provide access to any hospitality area at the 2025 PGA Championship.

Q. Do you have a policy for members of the military?

A. To honor the men and women who serve our country in the Armed Forces, the Championship is pleased to offer Active Duty, Retirees*(Career-retired with twenty years of qualifying military service and Department of Defense ID), Reserve, National Guard, and their accompanying guest (limit one) complimentary daily grounds access to the Championship.

Qualifying individuals can register here.

Tickets are first come first served and subject to sell out.

Q. I registered for Military tickets. How will I receive them?

A. Military Tickets are digital and will appear in your SeatGeek ticket account on the morning of the event. The military member and accompanying guest must arrive together, with tickets on the same mobile device.

Military ticket support will be available at the Ticket Office at the Main Spectator Entrance. Please bring a copy of your Military ID if you need assistance accessing your SeatGeek account.

Junior tickets (15 years of age and younger) may be picked up at the Ticket Office on the day of the event.

Q. Are tickets personalized? Can I give my ticket to a family member or friend?

A. Tickets may be transferred to another person. However, each ticket may only be scanned at the gate once.

Q. Can I come and go from the PGA Championship with my same ticket?

A. No same-day re-entry is permitted. Once scanned, your ticket is expired.

Q. What is your refund policy?

A. Unless otherwise determined by PGA Tournament Corporation or The PGA of America, in their sole discretion, there shall be no refunds, rainchecks, exchanges or replacements of tickets except as provided for in the following Event Cancellation / Weather Policy outlined in the full Championship ticket terms and conditions.

Q. I am looking for Official PGA Championship Travel Packages to include tickets, accommodations, and transportation arrangements.

A. Official 2025 PGA Championship ticket, experience, and hotel packages are available now from On Location, the Official Travel Package Provider of the PGA of America. Click here to explore.

Package Options include single and multi-day options to attend the PGA Championship, accommodations, shuttle service to Quail Hollow Club and dedicated on-site event staff.

Q. How do I make changes to my order?

A. Once an order has been placed, you cannot go back into your account and edit it on your own. If you have made a mistake or would like to edit your order, please contact our support team at pgaofamerica@seatgeek.com, and they can assist you depending on the situation.

Q. I’m not sure if the order I just placed went through. How can I find out if it did? I don’t want to place a duplicate order.

A. If you reached a confirmation page that displayed an order number, or received an order confirmation email, the order was processed correctly. Sometimes order confirmation emails can be delayed up to 2 hours, so if there is any confusion, please contact our support team at pgaofamerica@seatgeek.com, and they will assist you.

Q. Where do I go for ticket purchase support, such as if my order is failing to process or I didn’t get an email order confirmation?

A. Please contact the SeatGeek support team for the PGA of America at 888-601-5229 or via email at pgaofamerica@seatgeek.com for ticket order support. SeatGeek is the Official Ticketing Supplier of the 2024 PGA Championship.

Q. How do I change the email address on my SeatGeek account?

A. Please contact the SeatGeek support team for the PGA of America at 888-601-5229 or via email at pgaofamerica@seatgeek.com for ticket order support. SeatGeek is the Official Ticketing Supplier of the 2025 PGA Championship.

Q. I am looking for a premium, all-inclusive hospitality experience. Is there an option for me?

A. Those looking for a premium, all-inclusive hospitality experience are encouraged to reach out to Bryan Robinson at brobinson@pgahq.com to learn more.

Q. Do infants require their own ticket?

A. Children under the age of 2 do not require an admission ticket to enter the Championship.

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